Privacy policy

Last updated: July 6, 2026

Nuvitru Wellness respects your privacy. This Privacy Policy explains how we collect, use, share, and protect information when you visit our website, shop online, purchase products or lab tests, book services, complete forms, communicate with us, or interact with our digital tools.

We may collect information you provide directly, such as your name, email address, phone number, billing and shipping address, order details, payment-related information, account information, form responses, booking details, and communications with our team.

We may also collect technical information automatically, including IP address, browser type, device information, pages visited, referring pages, cart activity, purchase activity, cookie identifiers, and analytics information.

We use this information to process orders, fulfill shipments, coordinate lab testing, provide customer support, communicate with you, improve our website and services, personalize the shopping experience, send transactional messages, send marketing communications where permitted, prevent fraud, comply with legal obligations, and operate our business.

We may share information with trusted service providers who help us operate the store and care experience, including Shopify, payment processors, shipping carriers, fulfillment partners, lab partners, booking platforms, email and SMS providers, analytics providers, advertising platforms, CRM tools, and professional advisors. These providers may only use information as needed to perform services for us or as otherwise allowed by law.

Some clinical services, patient portal activity, or provider communications may be subject to additional privacy rules or notices. General website activity, ecommerce activity, marketing forms, cookies, and Shopify checkout interactions are governed by this Privacy Policy unless a separate clinical privacy notice applies.

We use cookies and similar technologies to operate the website, remember preferences, support checkout, understand site performance, measure marketing effectiveness, and improve the customer experience. You can manage cookies through your browser settings and, where available, through store privacy controls.

We do not knowingly collect personal information from children under 13. Our store and services are intended for adults or for use by parents or guardians.

No method of online transmission or storage is completely secure, but we use reasonable safeguards designed to protect personal information.

You may contact us to request access, correction, deletion, or other privacy-related support where applicable by law. Contact us at lahana@nuvitruwellness.com.